Privacy Policy and Data Protection UK

 

Your Privacy:

 

The Kinnear Partnership is committed to respecting your privacy.

 

In general, you can visit our website or social media us without revealing any information about yourself. We do collect information regarding visitors to our website.

 

Some information is required in order to process orders, for example. We analyse this data for trends and statistics to help us provide you with a better service.

 

To process your order, we require your name, billing address, phone number and email address. We do not store any financial details belonging to our customers. We use this information to process your order and, if any questions should arise, to contact you about your order. If we need to contact you, we will contact you via email first. If unsuccessful (or time is critical), we will try to contact you by phone.

 

Any information provided by you will be used for The Kinnear Partnership purposes only.

 

The Kinnear Partnership may need to provide your name, delivery address and contact details to third parties that are involved in the processing of your order for delivery specific services to you.

 

Your information will not be shared with individual or other companies (such as direct mail organisations or other third parties) unless required by law.

 

1. Your personal data – what is it?

 

Personal data relates to an individual who can be identified from that data. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”) in the UK.

 

2. Who are we?

 

The Kinnear Partnership is the data controller (contact details below). This means we decide how your personal data is handled and for what purpose.

 

3. How do we process your personal data?

 

The Kinnear Partnership complies with its obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

 

We use your personal data for the following purposes: -

• To inform you of news, offers and events regarding products that you might be interested in. The most likely information that we will have is client names and email addresses.

 

4. What is the legal basis for processing your personal data?

 

• Explicit consent of the data subject so that we can keep you informed about news, offers and events.

 

5. Sharing your personal data

 

Personal data will be treated as strictly confidential and will never be shared with anyone else.

 

6. How long do we keep your personal data?

 

We keep data in accordance with the GDPR guidance in the UK

 

7. Your rights and your personal data

 

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: -

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• The right to request a copy of your personal data which The Kinnear Partnership holds about you;

• The right to request that The Kinnear Partnership corrects any personal data if it is found to be inaccurate or out of date;

• The right to request your personal data to be erased.

• The right to withdraw your consent for us to hold your data at any time.

• The right to object to the processing of personal data, (where applicable) [Only applies where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics]

• The right to lodge a complaint with the ICO - www.ico.org.uk

 

8. Further processing

 

If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

 

9. Contact Details

 

To exercise all relevant rights, queries or complaints please contact The Kinnear Partnership info@the-waterloo-portfolio.com

 

 

Shipping and Returns Policy​

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Returns Policy: Last Updated : 12/06/2019

 

We are confident that you the client are going to be very happy with your purchase.  You have 14 days to report any issues.

 

Please contact info@the-waterloo-portfolio.com in the first instance.

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You have 14 days to return unwanted product IN PERFECT RESALABLE CONDITION from the date your product was delivered, and a full refund will be given.

 

In the very unusual circumstance where your purchase was damaged during delivery, we would expect you to send us photographs of the damage.

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The Kinnear Partnership cannot refund postage for returned product. Postage for returns is paid by the customer and should be by recorded delivery. Address for return will be supplied.

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Shipping Policy : 10/06/2019

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• Postage and any relevant taxes are NOT included in the purchase price

• All Portfolios are sent out in strong durable packaging ensuring that your purchase arrives with you in perfect condition

• We are happy to organise delivery to UK, Europe, Australia, NZ, Canada and USA at this time. If you are from a country not listed please feel free to contact us directly.

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Environmental Policy

 

As an environmentally friendly business we ensure that all our activities are conducted in accordance with sound environmental practices. The Kinnear Partnership supports:

 

• Minimising the consumption of natural resources and energy

• Reducing the creation of waste through improved operating practices and recycling materials whenever practicable

• Ensuring all office waste is disposed of in a safe and responsible manner

• Using only sustainable printing materials and methods

• Being a responsible employer and neighbour

• Ensuring that all employees carry out their duties in line with this statement and, through training, are aware of their obligations

• Expecting similar environmental standards from all suppliers and contractors

• Assessing the environmental impact of all historic, current and likely future operations